Privacy Policy

1. Who we are and what this policy covers

Campus Wide (“Campus Wide,” “we,” “us,” or “our”) is a platform that helps schools, restaurants, venues, e‑commerce shops, districts, clubs, and related organizations run events, sell tickets, concessions, and merchandise, take online orders, run fundraising campaigns, collect donations, and manage digital signage. Campus Wide is operated by [Legal entity name], [Mailing address].

This Privacy Policy explains how we collect, use, share, and protect information when you visit www.campuswide.net, use the Campus Wide web application at app.campuswide.net, or buy, donate, or order through a page or display powered by Campus Wide (together, the “Services”).

Schools and organizations that use Campus Wide (“Customers”) decide which events, products, campaigns, and content they offer. When we process information on a Customer’s behalf, we do so under our agreement with that Customer and according to its instructions.

2. Information we collect

Information you give us. This includes:

• Account information for school and organization administrators, such as name, email address, phone number, school or organization name, role, and login credentials.
• Purchase, order, and donation information, such as name, email address, billing details, items or tickets purchased, donation amounts, and any notes or messages you choose to include.
• Communications, such as messages you send us by email or through a contact or demo-request form.

Payment information. Card and digital-wallet payments are handled by third-party payment processors. Campus Wide does not store full payment card numbers on its own systems. We may receive limited details from the processor, such as the payment status, card type, last four digits, and transaction amount.

Information collected automatically. When you use the Services we may collect device and usage information, such as IP address, browser type, pages viewed, referring pages, and the date and time of visits, through cookies and similar technologies (see Cookies).

Content uploaded by Customers. Administrators may upload event details, product listings, images, announcements, and signage content.

3. How we use information

We use information to:

• provide, operate, and maintain the Services, including processing tickets, orders, and donations
• send receipts, confirmations, tickets, and other transactional messages
• provide Customers with reports on their sales, attendance, and fundraising
• respond to questions and support requests
• secure the Services and prevent fraud and abuse
• improve and develop the Services
• send administrators information about Campus Wide; you can opt out of marketing emails at any time
• comply with legal obligations

We do not sell personal information.

4. How we share information

We share information only as described below:

• With the school or organization you are buying from, ordering from, or donating to, so it can fulfill your order, admit you to an event, acknowledge your gift, and keep its records.
• With service providers that help us run the Services, such as payment processors, hosting, email delivery, and analytics providers. They may use the information only to provide services to us.
• For legal reasons, when we believe in good faith that disclosure is required by law or needed to protect the rights, property, or safety of Campus Wide, our Customers, users, or others.
• In a business transfer, such as a merger, acquisition, or sale of assets, subject to this policy.
• With your consent or at your direction.

5. Students and children

The Services are designed to be used by school staff, organization administrators, parents, guardians, and other adult supporters. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization.

Where a school or organization uses the Services in a way that involves student information, the school or organization controls that information, and we handle it on its behalf according to our agreement and applicable law. If you believe a child has provided us personal information without appropriate consent, contact us at sales@campuswide.com and we will take appropriate steps.

6. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Services are used, and improve them. Most browsers let you block or delete cookies; if you do, some parts of the Services (such as signing in or checking out) may not work.

[Confirm which analytics or advertising tools are in use, if any, and list them here]

7. Data retention

We keep information for as long as needed to provide the Services, meet our obligations to Customers, keep required financial and tax records, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it. [Specific retention periods — pending]

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information, such as access controls and encrypted connections (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

You may:

• update your account information
• opt out of marketing emails using the unsubscribe link
• ask us to access, correct, or delete personal information we hold about you

Depending on where you live, you may have additional rights under applicable law. If your information was collected by a school or organization, we may refer your request to it. To make a request, email sales@campuswide.com. We may need to verify your identity before responding.

10. Third-party links and services

The Services may link to websites or services we do not operate, including payment processors. Their privacy practices are governed by their own policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above and, for material changes, provide notice through the Services or by email.

12. Contact us

Questions about this Privacy Policy? Contact us at sales@campuswide.com, or write to [Legal entity name], [Mailing address].